Platform · Knowledge graph
The Karnil knowledge graph
The Karnil knowledge graph is the brain of Karnil: it connects a company's CRM, meetings, projects, people, documents and knowledge into one connected model of the organization.
What does the Karnil knowledge graph connect?
The Karnil knowledge graph stores each customer, project, person, meeting and document as a node and records how they relate. A customer links to its projects, a project links to the meetings where it was discussed, and each meeting links to the people who were there and the decisions they took.
Because the Karnil knowledge graph keeps those relationships, a leader can ask a question that crosses systems, such as which clients were discussed in meetings about delayed projects, and get one answer.
- CRM: customers, deals and commitments.
- Meetings: what was said and what was decided.
- Projects and people: who owns what.
- Documents and knowledge: how the company works.
- CRM Customers and deals
- Meetings Discussions and decisions
- Projects Work and owners
- People Roles and teams
- Documents Files and policies
- Knowledge How the company works
Why does a company need a knowledge graph?
In most companies, knowledge sits in separate systems and in people's heads. The CRM knows the customer, the project tool knows the deadline, and the meeting notes know what was promised, but nothing connects them. Leaders end up asking several people and reading several reports to answer one question.
The Karnil knowledge graph solves this by connecting the pieces into one model. It is the foundation for everything else in Karnil: modules feed it, Profit intelligence reasons over it, and the Karnil voice assistant answers from it.
How does Karnil use the knowledge graph?
Answers across systems
Karnil Ask answers questions from the whole Karnil knowledge graph instead of a single source.
Context for advice
Karnil Advisor uses the knowledge graph to ground advice on decisions in the company's real situation.
Facts for execution
Karnil Operator uses the same knowledge graph to prepare reports, tasks, quotes and invoices.
How does the Karnil knowledge graph work for a holding?
A holding has many companies, each with its own systems. The Karnil knowledge graph can connect knowledge across the group, so the holding's leaders see one picture while each company keeps working in its own way. Read more about Karnil for holding companies, or see the general definition of a knowledge graph and of organizational knowledge.
Frequently asked questions
What is the Karnil knowledge graph?
The Karnil knowledge graph is the brain of Karnil. It connects a company's CRM, meetings, projects, people, documents and knowledge into one connected model.
What data goes into the Karnil knowledge graph?
The Karnil knowledge graph connects CRM, meetings, projects, people, documents and knowledge. Karnil modules bring this data in.
How is a knowledge graph different from a database?
A database stores records in tables. A knowledge graph stores things and the relationships between them, so software can follow those relationships to answer questions.
Who uses the Karnil knowledge graph?
Leaders use it through the Karnil voice assistant. Karnil Advisor and Karnil Operator both work from the same knowledge graph.
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